Corona & Safer At Home

We love you. We love your pets.
We want to keep everyone safe.

Companion Animal Hospital
Non-Entrance:
Stay-In Your Car,
“Curbside Service”
NEW HOURS during the Corona virus Pandemic:

New “Safer At Home” Hours:

  • Monday . . . . . 8 to 4pm
  • Tuesday . . . . .8 to 6pm
  • Wednesday . . 8 to 4pm
  • Thursday . . . . 8 to 6pm
  • Friday . . . . . . CLOSED
  • Saturday . . . . 8 to NOON
  • Sunday . . . . . CLOSED

UPDATE Starting Saturday March 28, 2020: We are condensing “Open” hours. Staff efficiency has to replace convenience for the duration of “Safer At Home”. We apologize for the inconvenience and hope all of this is temporary.

Veterinarians are an essential part of your community, and Companion is still Open for business for almost all services. HOWEVER…

All of us must limit face-to-face contact whenever possible.
We have to eliminate the close-confinement of the classic, “exam-room” visit so our staff stays healthy.

Companion will institute the following changes for the duration of the pandemic.
These can change at any time depending on need and circumstance.

  • Upon arrival at Companion, please remain in your vehicle and call us at 277-8888. The front door will be locked.
  • You should remain in your vehicle for the entire visit.
  • When you call, we will come get your pet(s) outside the hospital when the veterinarian or technician is ready. Please do not send personal items with your pet, only leashes and carriers will be accepted, and we may even use our own slip-leads.
  • The Dr. or staff will call you with questions, options, and estimates.
  • Payment is due when services are rendered, just like usual. Credit cards preferred. We are not writing credit card information down, as we can run it from over the phone.
  • Please understand: NO CASH OR CHECKS (if at all possible).
  • If you believe you must be inside Companion, please discuss that over the phone beforehand with the attending veterinarian. Understand we have the right to refuse. We have to keep our staff healthy.
  • For food or medications, again, remain in your car and call 277-8888. We will deliver your order to your car as quickly as possible and take payment, ideally over the phone.

If you are not feeling well or may be at risk of exposure to Corona…

     …AND your Pet is sick: ask a healthy friend or family member to transport your pet. Companion will assume the driver has your authorization to order services for you. If you need budget and option discussions, answer your phone so we can discuss them. Payment is due for services rendered, like normal.
** OR **
     … your Pet is healthy: Consider waiting a month until you are well. Routine vaccines (other than Rabies) can be a little “overdue” with little risk.

In some circumstances, Companion has other ways we can help you and your pets without a trip: Telemedicine!

Call us or email to see if you would qualify at
277-8888 or
cahmadison@gmail.com

We *completely* understand if you want or have to cancel, but please tell us at least the day before the appointment.

Demand is actually running high for appointments with heartworm, allergies flaring, new puppies and kittens, etc.

Consequently, “No Call, No Show” for an appointment may incur a fee.

We’ve never been through a Pandemic, either.

Kindness is how we all pull through.

Thank you for your understanding, patience, and patients while we follow guidelines passed down from the national AVMA and Government.

-Companion Animal Hospital Staff

Our current guide for what should be seen now:

  • ANY Illness, ANY discomfort. From nose to tail, it should NOT wait. Even “just” an ear infection, or something that might seem mild at the moment, like scooting their anal glands, can get very serious if left unaddressed. Arthritis and allergies are unkind to just watch.
  • Series of any vaccine (puppy/ kitten series, new adult).
  • Rabies vaccine.
  • Heartworm prevention and testing (mosquitoes are out there).
  • Dental disease, dental surgery.
  • Spay (before 6 months old) or Neuter (from 6-12 months old).
  • Flea and tick preventatives (definitely out there as well).
  • Boarding-required vaccines (eg: Kennel cough vaccine).
  • Behavior consultations. Can be over the phone sometimes ! Can be life-saving if a family is at the end of their patience and options.
  • GREY AREA: Lyme, leptospira, kennel-cough vaccines. These are annual dog vaccines, not usually fatal, but really unpleasant to catch.

What can wait until later

  • JUST a wellness exam. Call and we’ll add some time to the due date.
  • JUST a vaccine your pet has had multiple times over their life before, like cat RCP, or the dog distemper combo. When this is all under control, we will sweep our database for “missed” vaccines and send out reminders again.
  • Voluntary Grooming: Nail trim. Anal gland expression with no discomfort/scooting.